Privacy Policy

We take your privacy seriously and we are committed to protecting your privacy. We follow the procedures set out in this Privacy Policy when using your information.

By using this Website to give us your information you accept the terms of and consent to us using your information in accordance with this Privacy Policy.

Information Collected

For the purpose of the Data Protection Act 2018, the data controller is Joanna Game (trading as Joanna Game Flowers) whose contact details are set out at the end of this document. We will use the information we collect about you lawfully to provide you with the best possible experience.

If you use our services or if you contact us with an enquiry we may collect personal information such as your name, contact details, phone number, e-mail address and address. We will only use them to respond to your enquiry, or as otherwise agreed.

We may contact you by telephone, post or email.

We may automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Use of Information

The information you provide will be held in the UK and may be accessed by our staff and by those who provide support services to us.

We do our best to ensure that all information held relating to you is kept up-to-date, accurate and complete. However we also rely on you to notify us if your information requires updating or deleting. We will respond to requests from you to update or delete your information in an efficient and timely manner.

Use of Cookies

Our system may issue cookies to your computer when you log on to the Website. Cookies are small amounts of information regarding your browsing habits which we store on your computer. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you may be able to modify your browser settings to decline all cookies, or to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder the performance of the web Website. For specific details about how to configure your browser you should refer to its supplier or manufacturer.

Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage; however, transmission of information via the internet is not completely secure. We will use reasonable endeavours to protect your personal data but we cannot guarantee the security of it.

We will retain your information for a reasonable period or as long as the law requires. We will only disclose your personal data where we are required by law.

You are entitled to receive a copy of, and/or to correct or erase, your personal data that we hold, by contacting us.

We may amend this Privacy Policy at any time. If we make any substantial changes in the way we use your Personal Information we will notify you by posting them on the Website.

You may contact Joanna Game by email at [email].